If you've been a long-time user of the resources on ERPZ or been reading the pile of this articles written every now and then, you'd know the guy behind most of the stuff here. It's Kevin, yea that's me. But perhaps it's also time to know that this website is hosting on Siteground and ERPZ have been with them since 2007, the year I finished A Levels. I only properly got started with supplying academic resources subsequently.
Anyways this post is part of the little contest that Siteground has organized for Thanksgiving to share our experience/impression of Siteground with the world. For me, I guess it's also to give thanks to this company for making it possible for me to share these stuff to the students out there who are motivated, driven and interested to make good of their studies and future lives.
Siteground and I share a really love-hate relationship. When I first started it, I switched from a host that used H-Sphere and I thought C-Panel was a really difficult control system to use. But I loved their prices and the fact that there was no restrictions on space, FTPs, databases and such (during those days it wasn't that common). Geeks out there will know that and Siteground was probably one of the more competitive companies that started slashing these restrictions and others followed suit.
I hate the way Siteground locks me in and then starts raising the full year hosting prices bit by bit (at least every time I need to renew my contract), and I hate the way they hold my Credit Card information hostage and I can't delete them from my account so unless I explicitly make them terminate the hosting, they'll debit sums from my Credit Card month by month to pay for further hosting. But I loved the fact that when I run into trouble and send a ticket to the support team, I get replies that shows that they care, though more often than not, it takes quite some effort to find a means of getting to the ticket submission. Quite a few times, Chinese characters stopped showing up on some of my pages though there was no issue with my character encoding and scripting. I managed to get them to check it up and after a thorough look through they fixed the problem for me.
Siteground do care for their customers even though they use extremely competitive pricing techniques (US$9.95/yr hosting for your friends who join us! But service renewal for yourself? US$108/yr). Once I got pretty frustrated and decided to cancel my hosting because I've been forking out these payments on my own and generating zero income from the website and yet the host is always driving up the prices. I asked to cancel my hosting but thankfully for the readers of ERPZ, Siteground negotiated a special price with me upon discovering that I want to cancel the hosting. I'll need your continuous support in terms of referring friends to your site and making my costs worth it. Everyone I reach out to makes me feel that my expenses on this site is worth it.
That's my story with Siteground. They are an aggressive, very competitive company offering web-hosting and an array of other web solutions. They do a good job for me thus far and I must say that for all my complains about their pricing and deals for existing customers, they're fine. So do approach them (through me, it's like a super awesome deal) if you want to start a website. You might be elated to enjoy a good deal, often taking for granted when their service is smooth and running well, and sometimes secretly believing you're smart because you're with them. Some other times, you cope with difficulties with the hosting, you get disappointed by them or angry with them for trying to rip you off. This is life with Siteground, it's like living in the rest of reality - you wrestle, fight, laugh and then, you both become good friends in the end.